Privacy Policy for Luxury Detailing Service LLC

Luxury Detailing Service LLC is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, and share information when you engage with us for our mobile and fixed-location automotive and boat detailing services, either through our online platform or direct interactions. We specialize in interior and exterior restoration, including high-grade cleaning, polishing, waxing, paint-care treatments, comprehensive wet-sand buffing, upholstery & leather care, engine-bay cleaning, trim restoration, and boat detailing, aiming to enhance vehicle appearance and preserve asset value in the South Florida automotive care segment.

Information We Collect

We collect information to provide and improve our detailing services to you. This may include:

• Personal Identification Information: This includes your name, postal address (e.g., 7925 Tuscany Ct, Tamarac, FL 33321), phone number, and email address, which you provide directly to us when scheduling a service, requesting a quote, or communicating with us.
• Vehicle and Boat Information: Details about your automobile or boat, such as make, model, year, and specific detailing requirements, which are necessary for us to provide accurate services.
• Transaction Information: Details regarding the services you purchase from us. We do not store full payment card details; these are processed securely by third-party payment processors.
• Communication Data: Records of our correspondence if you contact us via phone, email, or other means.
• Usage Data: Information about how you interact with our online platform, if applicable, such as IP address, browser type, pages viewed, and the duration of your visit. This helps us understand visitor behaviour and improve our site.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and deliver the detailing services you request.
• To process transactions and send you related information, including confirmations and invoices.
• To communicate with you about your appointments, inquiries, and service updates.
• To improve and personalize our services, including our website and customer support.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Luxury Detailing Service LLC and others.
• To comply with our legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, website hosting, and analytics. These entities are contractually bound to protect your data and only use it for the purposes for which we disclose it to them.
• Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Luxury Detailing Service LLC

7925 Tuscany Ct, Tamarac, FL 33321